FAQs – Your Questions Answered.
FAQs – Your Questions Answered
Find everything you need to know here.
📦 Orders
-
How do I place an order?
Select the product, add it to your cart, and complete the payment. That’s it! -
Can I modify or cancel my order?
If your order hasn’t been processed, we can help. Contact us as soon as possible.
💳 Payments and Methods
-
What payment methods do you accept?
We accept PayPal and cards like Visa and Mastercard. -
Payment issues?
Double-check your details or try another method. If the issue persists, contact us.
🚚 Shipping
-
How long will my order take?
Processing: 1-3 business days.
Shipping: 5-14 business days, depending on your location. -
Do you ship internationally?
Yes, check shipping costs and availability at checkout. -
How do I track my order?
You’ll receive an email with a link and tracking number.
🔄 Returns and Exchanges
-
What’s your return policy?
You have 30 days to return an item in its original condition and packaging. -
Do you accept exchanges?
Only for damaged or defective items. -
Are sale items refundable?
We only refund regular-priced items.
📞 Contact and Guarantees
-
How can I contact you?
Email us at tiendashopifyeduar@gmail.com. -
Do you offer product warranties?
Yes, we guarantee your satisfaction. -
How do I leave a review?
Visit the product page and share your experience.
🛒 Discounts and Promotions
-
Do you offer bulk discounts?
Yes, contact us for special offers.
💬 Have more questions?
Contact us, and we’ll gladly assist you.