FAQs – Your Questions Answered.

FAQs – Your Questions Answered

Find everything you need to know here.

📦 Orders

  • How do I place an order?
    Select the product, add it to your cart, and complete the payment. That’s it!
  • Can I modify or cancel my order?
    If your order hasn’t been processed, we can help. Contact us as soon as possible.

💳 Payments and Methods

  • What payment methods do you accept?
    We accept PayPal and cards like Visa and Mastercard.
  • Payment issues?
    Double-check your details or try another method. If the issue persists, contact us.

🚚 Shipping

  • How long will my order take?
    Processing: 1-3 business days.
    Shipping: 5-14 business days, depending on your location.
  • Do you ship internationally?
    Yes, check shipping costs and availability at checkout.
  • How do I track my order?
    You’ll receive an email with a link and tracking number.

🔄 Returns and Exchanges

  • What’s your return policy?
    You have 30 days to return an item in its original condition and packaging.
  • Do you accept exchanges?
    Only for damaged or defective items.
  • Are sale items refundable?
    We only refund regular-priced items.

📞 Contact and Guarantees

  • How can I contact you?
    Email us at tiendashopifyeduar@gmail.com.
  • Do you offer product warranties?
    Yes, we guarantee your satisfaction.
  • How do I leave a review?
    Visit the product page and share your experience.

🛒 Discounts and Promotions

  • Do you offer bulk discounts?
    Yes, contact us for special offers.

💬 Have more questions?
Contact us, and we’ll gladly assist you.